Posted Monday December 7, 2020
Accidents happen, and personal items get lost, so here’s a gentle reminder to make sure your precious devices are insured.
The first step is to have your insurance company list them on your household contents policy. You probably did this when you purchased them, but if not, now is a good time.
Should you have the misfortune of losing or damaging your aids, don’t panic, call us and we can give you some tips to help your claim go smoothly and may be able to supply hearing aids on loan while you wait for replacements.
If for any reason you no longer have the receipt or model details, contact us. We will be able to provide a certificate of value and an accurate record of the model for insurance purposes.
Be assertive
When you put in an insurance claim, you may find your insurance company will ‘shop around’ to source the replacements, and may possibly encourage you to go to another audiology company. By law you are not obliged to accept their recommendation. So if you prefer that Audiology South supplies and fits your replacement hearing aids, you may have to firmly and assertively let your insurance company know this.
Contact us for assistance
We process insurance claims every day, so if you need assistance with yours, or have any questions please call us on 0800 547 836.
