Making an ACC claim

Do you work in a noisy environment? Or did you in the past? If so, we recommend you have regular hearing assessments. And preferably a baseline assessment even before you start work there.

Posted Monday December 7, 2020

Over time, these tests will provide the evidence that ACC looks for to assess a claim for noise-induced hearing loss. Without them it is difficult to separate hearing loss caused by ageing from hearing loss caused by noise.

If you need to make a claim, the process we recommend is:

  • Get a hearing assessment at Audiology South
  • Your audiologist will then send you to your GP to lodge a claim
  • ACC will ask you to complete a questionnaire and will require an assessment with an ENT specialist, at no cost to you.

Once ACC has assessed your claim, they will send their decision by letter. Whether their decision is favourable or not, please call us to discuss your next steps if you’d like to either pursue hearing aids or put things on hold until it suits you!

How can Audiology South help?

Audiology South provides a hearing assessment and advice to guide you through the process. We have ACC-approved test equipment and facilities, so are confident we can simplify the application process and help achieve the funding assistance you need.

People with noise-induced hearing loss commonly have tinnitus and hyperacusis (a heightened sensitivity to sound), and as we advise on these conditions daily, we can help you manage them. We also offer hearing aid trials so you can be certain the technology suits your needs, and can advise on suitable hearing protection to use on the job.

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